Security & Privacy:
Online Privacy Statement
Rugged Gear respects our customers' right to privacy online. We hold your detailed customer information in confidence.
Asking for your information
We will sometimes ask customers for personal information such as your name, address, e-mail address, favorite magazine, primary use of Rugged Gear products and other details. Providing us your information will simply help us offer products and services that we think you'd like to hear about. When you choose to give personal information to us over the Internet that we or our business partners may request, we will endeavor to inform you how we will use the information.
When we ask for personal information for any reason, we will provide a link to this policy statement to make our intentions clear.
Personal Information Privacy
Rugged Gear will take all appropriate steps to keep your personal information confidential. Those steps include limiting access to customer information databases, communicating this policy statement to all Rugged Gear employees and establishing and enforcing penalties for violating this statement.
Rugged Gear will not sell, rent, or give away our customers' personal information to other companies for use in selling others' products or services. When we do contract with another company to market or advertise products or services for us, we will insist on binding agreements from those companies protecting our customer information. We will vigorously enforce all privacy agreements we have with other companies.
We gather personal information from our customers so we can better develop our relationship with those customers. Occasionally, we seek customer comments on our products and services. These comments allow us to determine which products and services our customers should be made aware of based on their specific needs.
We will communicate with customers via e-mail or other online delivery devices only if the customer agrees to receive those communications. Customers, who believe they are receiving our communications in error or no longer desire to receive them, should inform us and we will remove those customers' names from our mailing lists. Rugged Gear will be judicious in the use of e-mail and paper mail to communicate with customers. We will, at all times, put ourselves in the place of the recipients of our mail and treat our customers as we ourselves would like to be treated.
Order Information Privacy and Credit Cart Security
To protect your information once your transaction is complete, Rugged Gear stores your information on an off-line server stored securely behind our firewall. There is no external access to this information and its internal access is strictly monitored.
For your protection, never put your credit card number or other sensitive information in unencrypted e-mail. In the extremely unlikely event that we ever do suspect a customer's credit card number has been intercepted, we will immediately notify the customer.
Rugged Gear currently uses "cookies" on our site. Our cookies tag each visitor's browser with a random, unique number. The cookie simply assigns a number and does not disclose any personal information about the person using the browser. These cookies allow us to keep your order secure.
If you have any questions about this privacy statement, the practices of this site, or your dealings with Rugged Gear, please contact us.